Help - Navia


How to register on the Participant Portal

Access our participant registration page. To register, enter your last name, first initial, last four of your social security number, email address, and date of birth, and choose a username. Once you have reviewed our terms and conditions, click Submit. A temporary link for setting your password will be emailed to you. When your password has been changed, you will be fully registered on our participant portal, and will have access to your full account information, plan documents, and our online tools.

Trouble registering

If you attempt to register and are notified that your information does not match an account found in our system, it could mean that either your benefit information has not yet been set up in our system or that the information in our system provided by your employer does not match the information you have entered. Common mismatches can include a slightly different last name (Smith vs. Smith Jr.) or birth date. To confirm your correct registration information, please contact us.